Manage your Account
The configuration of your account is done using the dashboard. The following sections are reachable from the top right menu:
Profile
Personal information can be managed from this page. It includes changing username, full name, location and company as well as configuring Scalingo’s newsletter subscription.
This page also lets you configure the language of the interface and the theme.
Authentication
This page lets you update the email address associated to your account along with the password and 2FA.
In case you created your Scalingo account with the “Login with GitHub” button, you cannot update your password using this form as you don’t have any “Current password” to provide. In this situation, please log out and use the Forgot your password? form with the email address associated to your GitHub account.
Account deletion is located here. The action is possible only once your account does not own any application anymore, make sure to delete them all first.
SSH Keys
Dashboard SSH keys management page
SSH keys serve as a means of identifying yourself to Scalingo’s git server.
Each time a deployment is triggered using the git push command, your account
need to be authenticated with one of your SSH Keys.
Learn how to configure your SSH key for your operating system
API Tokens
On this page, the API tokens associated to your account are available. These tokens let you authenticate to our API if you need to build tools to manage the platform in a programmable way. Have a look at our API documentation to learn how to use them.
Billing
Configure your payment methods in this section. The platform support 3 methods:
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Debit/Credit card payments: the beginning of each month, the platform charges on the cards what has been consumed the month before.
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Prepaid credit bought with PayPal: buy credit in advance and we’ll use them to pay the invoices. Payment fallback on the bank card if there is not enough credit to pay an invoice.
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SEPA payment: for customers located in the European Union, SEPA debit can be used to pay invoices, an electronic SEPA mandate is generated during the setup process.
Payment history can also be found on this page, including links to download your past invoices.
An invoice from the previous month consumption in the platform is generated monthly. It sums up all the resources you have used on Scalingo, it includes:
- Application containers runtime
- Application addons
If you bought prepaid-credit with PayPal and that you have not enough credit to pay the invoice, the invoice will be considered unpaid and you have to add more credit.
If you added a payment card, the platform tries to charge it when the invoice is generated. If the operation fails, the invoice will be considered unpaid. The charge operation is then retried everyday for 5 days in case it was a temporary problem.
In both cases, if an invoice is unpaid for 5 days your account will be suspended, you have to either add prepaid credit or change the payment card during this period. The newly added payment method will directly be used to pay the unpaid invoice.
Referrals
Scalingo embeds a referral program: recommend us and share your referral link, you’ll get discounts worth of 20% of the invoices amount received by the people you’ve invited, each month during 12 months.