Limitations

As Scalingo for OpenSearch® is a fully managed service, we enforce certain operational limits and usage policies to maintain reliability and security for all users.

Affecting User Management

  • Because the opensearch-security plugin is not exposed, Scalingo for OpenSearch® currently only supports a single reserved user.

  • As a consequence, creating additional users is not yet possible.

Affecting Backups and Restorations

  • Backups are fully managed by Scalingo. While you can create and restore backups, downloading them is not possible.

  • Consequently, restoring a Scheduled or Manual backup is only available from the database dashboard.

Affecting Features

  • OpenSearch® plugins can’t be added, modified, nor removed.

  • Because the opensearch-security plugin is not exposed, some features and plugins may behave differently than expected. Please refer to the official documentation for further help.

  • Remote and cross-cluster replication features are not supported, since this would require custom configurations at the instances level.

  • The reserved user provided by Scalingo has a limited access to the OpenSearch® APIs. These APIs are forbidden:

Timeouts

Scalingo for OpenSearch addons have, depending on the plan, one or two HAProxy instances as entry point. These HAProxy instances have a few timeouts configured which may impact your application, especially when reusing connections.

Context Timeout
Client is inactive 1 minute
Server is inactive 2 minutes
Maximum allowed time to wait for a complete HTTP request 5 seconds

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Limitations

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