As Scalingo for OpenSearch® is a fully managed service, we enforce certain operational limits and usage policies to maintain reliability and security for all users.

Affecting User Management

• Because the opensearch-security plugin is not exposed, Scalingo for OpenSearch® currently only supports a single reserved user.

• As a consequence, creating additional users is not yet possible.

Affecting Backups and Restorations

• Backups are fully managed by Scalingo. While you can create and restore backups, downloading them is not possible.

• Consequently, restoring a Scheduled or Manual backup is only available from the database dashboard.

Affecting Features

• OpenSearch® plugins can’t be added, modified, nor removed.

• Because the opensearch-security plugin is not exposed, some features and plugins may behave differently than expected. Please refer to the official documentation for further help.

• Remote and cross-cluster replication features are not supported, since this would require custom configurations at the instances level.

• The reserved user provided by Scalingo has a limited access to the OpenSearch® APIs. These APIs are forbidden:

  • Security APIs
  • Snapshot APIs

Timeouts

Scalingo for OpenSearch addons have, depending on the plan, one or two HAProxy instances as entry point. These HAProxy instances have a few timeouts configured which may impact your application, especially when reusing connections.