Although not mandatory, we strongly advise to enable two-factor authentication for your Scalingo account. This feature adds a layer of security and helps protect your Scalingo account against malicious behavior. By extension, this also protects your applications.

Enabling Two-Factor Authentication (2FA)

1. Make sure you are logged in to Scalingo
2. From your web browser, open your account dashboard
3. From the User Settings submenu, select Authentication
4. Locate the Two-factor Authentication (2FA) section
5. Click the corresponding Enable button
6. In the popup window:
   1. Scan the QR code to register Scalingo in your authenticator app, or use the given key
   2. Enter the Time-based One-Time Password (TOTP) generated by your authenticator app
   3. Click the Validate button
7. (Don’t skip) Copy the recovery codes to a safe place
8. Click the Confirm button

Disabling Two-Factor Authentication

1. Make sure you are logged in to Scalingo
2. From your web browser, open your account dashboard
3. From the User Settings submenu, select Authentication
4. Locate the Two-factor Authentication (2FA) section
5. Click the corresponding Disable button
6. In the popup window:
7. Enter the Time-based One-Time Password (TOTP) generated by your authenticator app
8. Validate by clicking the Disable two-factor authentication button

Resetting Two-Factor Authentication

If you find yourself in a situation where you would need to reset your 2FA (for example, if you don’t have access to your authenticator app anymore), please get in touch with our support team. They will help you solve this situation.