Common Deployment Errors
Unknown Technology
When pushing your app to Scalingo, you might get the following error:
<-- Start deployment of [my-app] -->
! We didn't find the type of technology your are using...
We're sorry this build is failing!
Refer to the documentation to find out why:
https://doc.scalingo.com/deployment/unknown-technology
If you can't find the issue in your application,
please send us an email at support@scalingo.com
<3,
Scalingo
! Error deploying the application
! → Invalid return code from buildpack
There are two main solutions to this problem.
Project in a Subdirectory
It may happen that your project is in a subfolder of your Git repository. It’s completely OK but remind that Scalingo’s deployment system looks at the root of the Git repository by default.
You need to setup the PROJECT_DIR
environment variable for your application,
and our build system will automatically look at it. The variable has to target
a valid directory, otherwise the deployment process will fail.
Example
If your project has the following architecture:
/server
/server/server.go
/server/public/img/logo.png
/server/public/css/style.css
/server/public/js/app.js
/doc
/doc/api.md
You want to deploy what is in the /server
directory, so you have to define
PROJECT_DIR=server
. That’s it! It will be taken into account at your next
deployment.
Technology Detection
To detect the technology used by your application, we iterate over the technologies alphabetically. It means that if your project contains multiple technologies, we will pick the first one detected.
If you want to skip the detection phase and force the use of a specific
buildpack, add the environment variable BUILDPACK_NAME
to your project.
If you need to use multiple technologies, you can use the multi-buildpacks.
You can also develop your own buildpack and add the environment variable
BUILDPACK_URL
to have complete control on the detection and build phases.
More information is available on buildpacks or multi-buildpacks.
Here is how we detect your technology:
A Gemfile
should be present at the root of your repository.
The file package.json
should be present at the root of the project.
The directory .meteor
should be present at the root of your project.
You need to have either an index.php
file or both composer.json
and composer.lock
files at the root of your project.
The file Pipfile
, requirements.txt
or setup.py
must be present at the root of your project.
The file pom.xml
should be present at the root of your project.
You need to have at least an *.sbt
file or a project/*.scala
/.sbt/*.scala
file or a project/build.properties
file.
The file grails-app
must be at the root of your project.
The file project.clj
must be at the root of your project.
You need to have at least one *.go
file at the root of your project.
Then, we detect the Go language and install any dependency with your Godeps
directory (see more about Godeps).
Git Submodule
If your project repository uses Git submodules, please be aware that Scalingo
will not pull them. This Git feature is not supported on the platform for
different reasons. The main reason being that we currently have no way to
authenticate the git pull
operation to a private Git repository when doing
the deployment. Actually Git submodules are often considered as a broken
feature of Git, that is why we do not encourage its usage or support it today.
We recommend you to vendor a specific release of the code of the sub-git repository in your main repository before pushing.
Build Errors
When your application is deployed, the dependencies are gathered and are packaged into an application image
Invalid Return Code From Buildpack
Your application image is built using a buildpack (List of buildpacks). If the buildpack exits with an error, it is probably linked to your project. You should be able to see the content of the error in your console. Then adapt your code according to it.
If you think the error comes from our buildpacks, feel free to contact us and we will fix it as soon as we can.
Image Too Large
The maximal size of an application image is 1.5 GiB. If your assets, your dependencies and the code of your application weigh more than this limit, different solutions are available to lighten the image of your application:
- Try to remove unused external dependencies or assets.
- Define a .slugignore file to exclude files from the image.
If you absolutely need all these data, please contact us at support@scalingo.com.
Archive Too Large
When deploying an application, the Scalingo build system downloads the source code as an archive. The maximum archive size is limited to 300 MB.
If your archive exceeds this limit you will get the following error:
Fail to fetch source code: fail to handle tgz: The archive is too heavy (more than 314572800 bytes)
If you need to deploy a larger archive, please contact us at support@scalingo.com.
Start Errors
After creating the container image of your application, it is deployed in our infrastructure. The following errors may happen if your application is not configured correctly.
If something wrong happens, you should first look at the logs of your app. In most cases, all the information you need is displayed here.
Boot Timeout
When started on our servers, your application has 60 seconds to bind the
port defined by the environment variable PORT
. After this delay, we consider
that your application is not able to boot and this error happens.
Common causes
- The server is not listening on the port defined by the environment variable
PORT
. Then your application is running correctly but it is not reachable. The application must also listen on0.0.0.0
and not127.0.0.1
.
Crash of the Application
When your application starts, it may stop unexpectedly for various reasons related to your project.
Common causes
- Syntax error and import error in your code. Make sure that your project is working correctly locally before deploying it on our platform. If it doesn’t, it won’t be better here.
- The database link is badly configured. If you are using our built-in database
addons, we create an environment variable with a name following this scheme:
SCALINGO_{DB_TYPE}_URL
. Your application must use this value or you can rename it to fit your needs. - The way your application is starting is incorrect and it results in a crash. To define or change how your application is started by the platform, use the Procfile file.