Fill the Billing Profile
In order to provision larger than free tiers resources, or when your free trial is over, you need to fill your billing profile. Go to https://dashboard.scalingo.com/billing and fill the form.
Priority Between Means of Payment
Scalingo offers various means of payment and you can complete multiple of them in your billing profile. When a new bill is generated for your account, Scalingo charges the different means of payment in this order:
- Scalingo Credit,
- Credit Card,
How to pay via SEPA
If you check the requirement above or if it’s a blocker for you, contact us on the support at email@example.com.
What Happens in Case of Failed Payment?
It can happen that a payment of a bill fails. There are many reasons for that: credit card expiration, bank rejection… In such case, you need to update an existing payment method or add a new one. Then Scalingo automatically retry the payment and you are good to go!